Frequently Asked Questions
Everything you need to know about your Diesel Power Products order.
What is the standard shipping timeframe for my order?
We typically process and ship orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
How do I ensure I select the correct size?
Each product page features a detailed size guide located next to the size selection menu. We recommend measuring a similar garment you already own to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.